Free POS systems, and what free actually costs
Four major vendors will hand you a restaurant POS for zero dollars a month, and all four are rational businesses. This guide prices what each free offer actually costs, using the vendors' own published numbers wherever they exist.
The short answer
The four free offers, priced honestly:
- Square free $0 software at a published 2.6% plus 15c; costs more than the $49 Plus plan above roughly $25,000 a month, and excludes kitchen display and kiosk.
- Toast Starter Kit $0 software and hardware at a reported 3.09% plus 15c, rising to 3.39% or 3.69% as modules stack, applied to every order.
- SpotOn All-In $0 per station with hardware included at a published 2.79% plus 20c, on a two year term with a reported hardware clawback inside year one.
- Genius Essentials $0 software at a published 2.6% plus 10c, behind a three year term, mandatory 4% cash discounting and a $250,000 annual volume floor in the vendor's own fine print.
- The pattern every free plan is financed through the processing rate, which is the bill that never stops.
The rest of this page is the case for each line, with sources.
The arithmetic of free, worked once
Take a room doing $40,000 a month in card sales at a $20 average ticket, about 2,000 transactions. On Square free at 2.6% plus 15 cents, processing runs $1,340 a month. On Square Plus at 2.4% plus 15 cents plus $49, it runs $1,309. The free plan costs $31 a month more, and the gap widens with every dollar of growth: free plans are cheapest for exactly the rooms with the least money at stake.
Now the harder version. Toast's Starter Kit charges nothing for software or hardware and a reported 3.09% plus 15 cents. The same $40,000 month costs $1,536. Against Toast's own Point of Sale plan at a reported 2.49% plus 15 cents and $69 a terminal, the same sales cost $1,296 plus software: on two terminals, $1,434. The free tier costs about $100 a month more from day one, roughly $1,200 a year, which is several times the price of the hardware it gave you. Add online ordering and the entry tier's rate moves to a reported 3.39% on every order, and the gap roughly doubles.
None of this makes free plans scams. It makes them financing: the vendor fronts hardware and software and recovers it through the rate, exactly like a phone on a carrier plan. The only dishonesty is when nobody shows you the math, which is the specific gap this page exists to fill.
When each free plan is genuinely the right call
Square free: the honest starter
A new room under roughly $20,000 a month in cards, simple service, no kitchen screens needed. The exit is free too: no contract means the plan can be outgrown without a penalty, which no other free offer here matches.
Toast Starter Kit: capital preservation at a price
A room that needs Toast's tooling but cannot fund hardware today. Go in knowing the rate math above and the reported one to three year term, and revisit the tier the moment volume justifies it.
SpotOn All-In: free hardware with published math
The rare $0 offer where the financing is printed on the rate card: 2.79% plus 20c against Essentials' 2.45% plus 15c makes the crossover computable in advance, near $16,000 a month per station.
Genius Essentials: only above the floor
The published dime fixed fee is real value at small tickets, and the $250,000 volume minimum, three year term and required cash discounting mean the offer is only honest for rooms that clear all three comfortably.
The exit question, which free plans answer worst
The cost of a free plan includes the cost of leaving it. Square's is zero. Toast hardware runs only Toast software, so leaving means replacing the counter. SpotOn reportedly claws back the hardware discount on first year cancellations. Genius carries an early termination fee its own pricing page declines to number. Price the exit alongside the entry, because the room you are opening is not the room you will be running in three years.
The pattern to carry away: in this category, free is a rate structure wearing a price tag. The vendors offering it are not villains, they are lenders, and the interest is the spread between the free tier's rate and the paid tier's. Compute the spread at your volume in the calculator, decide whether the financing is worth it, and make the choice on purpose rather than on the word free.
Questions owners ask
Is there any actually free restaurant POS?
Free software exists; free card acceptance does not, and processing is always where the recovery happens. The closest thing to honestly free is Square's free plan at low volume, where the rate premium over the paid tier is smaller than the subscription it replaces.
Why do vendors give away hardware?
Because hardware is cheap against three years of processing margin. A $1,000 terminal against a half point of rate on $40,000 a month pays for itself inside five months, which is why $0 hardware offers correlate so tightly with multi year processing terms.
When should I move off a free plan?
When the rate spread exceeds the paid tier's subscription at your volume: roughly $25,000 a month on Square's published numbers, computable in advance on SpotOn's, and worth demanding in writing from anyone whose numbers are not published. Set a calendar reminder to redo the math each quarter, because volume growth moves the answer.
What about free trials versus free plans?
Different animals. A 30 day trial, which Shift4 Dine's agreement reportedly includes before its 36 month term begins, is a test drive. A free plan is a pricing structure. Trials cost nothing but attention; free plans are the subject of this page.
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